Terms & Conditions

In these Terms & Conditions, unless the context otherwise requires, the following terms shall have the meanings ascribed to them below:

To register and maintain an Account on the zuma76 Platform, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout your use of the Platform:

• You must be a natural person and not a corporation, partnership, trust, or other legal entity.
• You must be at least 21 years of age. This is a strict minimum; we do not permit players below this age under any circumstances.
• You must have the full legal capacity to enter into a binding agreement under the laws applicable to your jurisdiction of residence.
• Your jurisdiction of residence must not be listed as a Prohibited Jurisdiction. You are solely responsible for determining whether online betting is legal in your jurisdiction before registering.
• You must not be registered as a self-excluded player on the zuma76 Platform or on any affiliated platform.
• You must not be acting as an agent, representative, or nominee for any third party in relation to any Account activity.

Players residing in Indonesia must note that access to online gambling platforms may be subject to local regulatory restrictions. By registering, you confirm that you are aware of the applicable laws in your jurisdiction and that you are accessing the Platform entirely at your own risk and discretion.

To access the full features of the zuma76 Platform, you must create a single registered Account. The following rules apply to the registration and maintenance of your Account:

• One Account per person: Each individual may hold exactly one Account. Creating more than one Account — whether using the same or different personal details, devices, IP addresses, or payment methods — is strictly prohibited and constitutes a material breach of these Terms.
• Accurate information: You must provide accurate, complete, and current information at the time of registration, including your full legal name, date of birth, residential address, valid email address, and phone number. Providing false information is grounds for immediate Account closure.
• Account credentials: You are responsible for choosing a strong password and for keeping your login credentials strictly confidential. You must not share your Account credentials with any third party.
• Notification of changes: You must notify us promptly if any of your registered personal details change, including your email address, phone number, or residential address. Failure to maintain updated details may result in delays to KYC verification and withdrawal processing.
• Account closure: You may request closure of your Account at any time by contacting our support team at [email protected]. Prior to closure, any pending withdrawals will be processed subject to standard verification procedures.

As part of our commitment to secure, fair, and responsible gaming, zuma76 operates a Know Your Customer (KYC) verification programme. KYC verification may be triggered at any point during your use of the Platform, including but not limited to at the time of your first withdrawal request, upon reaching certain cumulative transaction thresholds, or when our compliance team identifies indicators that warrant review.

You may be required to submit one or more of the following documents:

• Proof of Identity: A government-issued photo ID such as a KTP (Indonesian National Identity Card), passport, or SIM (driver's licence).
• Proof of Address: A utility bill, bank statement, or official government correspondence issued within the last three months, showing your full name and residential address.
• Proof of Payment Method: A screenshot or photograph of the bank account or e-wallet used to deposit, confirming that the payment method belongs to the registered Account holder.
• Source of Funds: In certain cases, we may request documentation demonstrating the legitimate origin of funds used for wagering activity.

You are required to submit all requested documents within 72 hours of the request being issued. Failure to provide satisfactory documentation within this window may result in temporary suspension of withdrawal privileges until verification is completed. zuma76 will not be liable for any delays in withdrawal processing attributable to outstanding KYC documentation.

All financial transactions on the zuma76 Platform are conducted in Indonesian Rupiah (IDR). The following rules govern the deposit and withdrawal of funds:

5.1 Deposits

• Deposits may be made via the following approved payment channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, and LinkAja.
• The minimum single deposit amount is Rp 10.000. Individual channel minimums may vary and will be displayed at the time of deposit.
• All deposits must originate from a payment method registered in your own name. Third-party deposits — where the sending account belongs to a person other than the registered Account holder — are strictly prohibited and will be returned where technically possible, or held pending investigation.
• Deposits are generally credited to your Account balance within five minutes of successful payment confirmation. Processing times may be extended during peak banking hours or in the event of technical issues outside our control.
• zuma76 does not charge deposit fees; however, your bank or e-wallet provider may apply their own transaction charges.

5.2 Withdrawals

• Withdrawals may only be made to the same bank account or e-wallet used to fund your Account, subject to the matching-method policy described below.
• The minimum single withdrawal amount is Rp 50.000. The maximum single withdrawal amount per transaction is Rp 50.000.000, unless a higher limit has been approved as part of a VIP arrangement.
• Withdrawals will be processed within 24 hours of a verified request being submitted during standard operating hours (08:00–24:00 WIB). Requests submitted outside these hours will be queued for processing at the next available opportunity.
• Your Account must have completed KYC verification before any withdrawal request will be approved. Unverified accounts will have withdrawal requests placed on hold.
• Any balance comprising Bonus Funds that has not met the applicable Wagering Requirement is non-withdrawable. Only Real Money Balance that is free of active wagering obligations may be withdrawn.
• zuma76 reserves the right to conduct additional security checks on any withdrawal request, which may extend the processing time beyond the standard window stated above.

zuma76 offers a range of bonuses and promotional incentives to registered Members. All bonuses are subject to the following general terms, in addition to any specific terms communicated at the point of promotion:

• Opt-in: Most bonuses require explicit opt-in before making the qualifying deposit or wager. Retrospective bonus claims are not accepted.
• Wagering Requirements: Unless otherwise stated, all deposit bonuses carry a wagering requirement of 20x the bonus amount. Free bet credits carry a wagering requirement of 5x the winnings derived from those credits. Wagering requirements must be completed within the stated validity window.
• Minimum odds: Sportsbook bonus funds may only be used on selections with minimum odds of 1.50 (decimal) or greater, unless a specific promotion states otherwise.
• Eligible games: Slot bonus funds contributed by Pragmatic Play, Microgaming, NetEnt, and Spribe titles count at 100% toward wagering requirements. Live casino games (including Evolution Gaming tables) and togel (Indonesia's traditional numbers lottery) markets count at 10% unless stated otherwise. Sports betting with bonus funds counts at 100% subject to the minimum odds rule above.
• Maximum bet restriction: While a wagering requirement is active on your Account, the maximum bet per spin or per selection is Rp 100.000. Bets exceeding this limit while bonus wagering is outstanding may be voided.
• Validity: Bonus funds and free bets expire if wagering requirements are not met within the stated validity period (typically 7 days from issuance unless otherwise stated). Expired bonus funds are automatically removed from your Account without compensation.
• Non-transferable: Bonuses are personal to the Account holder and may not be transferred, sold, or exchanged for cash.
• Abuse prevention: We reserve the right to withhold bonus awards, reverse bonus credits, or close Accounts where we reasonably determine that a Player is engaging in bonus abuse, including but not limited to: using multiple accounts to claim the same bonus, exploiting promotional loopholes, or placing opposing bets to circumvent wagering requirements (known as "bonus washing").

All betting and gaming activity on the zuma76 Platform is subject to the following general rules. Product-specific rules (e.g., for specific sports markets, live casino game variants, togel lottery draws, or sabung ayam (traditional live cockfighting arena) markets) are published within the relevant product section of the Platform and form part of these Terms by reference.

• Bet acceptance: A bet or wager is not confirmed until you receive a confirmation notification on screen. In the event of a network interruption prior to confirmation, the wager shall be deemed not placed and no funds will be deducted.
• Odds and pricing: Sportsbook odds are subject to change before a bet is confirmed. If the odds on a selection change between the time you click and the time your bet is received by our system, we will notify you of the new odds and give you the option to accept or decline.
• Minimum and maximum stakes: Minimum and maximum stake limits vary by product, market, and account status. Applicable limits are displayed at the time of bet placement. We reserve the right to impose individual account stake limits at our discretion.
• Void bets: We reserve the right to void any bet that has been placed on an event that has been incorrectly priced due to a manifest error, data feed failure, or other technical issue. In such cases, all staked funds will be returned to your Account Balance.
• Results and disputes: The results of all sporting events and game outcomes are determined using official data sources. In the event of a dispute regarding a result, our decision — made in good faith based on available data — shall be final.
• Mix parlay accumulator rules: Mix parlay (multi-leg accumulator) bets require a minimum of three selections. If one leg of a mix parlay is voided, the entire accumulator is recalculated as if that leg were a push, with the overall odds adjusted accordingly.
• Live betting: In-play (live betting) markets are subject to brief suspension periods during key events (goals, red cards, service breaks). Bets placed during a suspension period will be rejected, and staked funds returned.
• Game disconnection: In the event of a disconnection from a live casino game mid-round, the round outcome will be determined by the game server's records. Where a complete round cannot be determined, the stake will be returned.

The following activities are strictly prohibited on the zuma76 Platform. Engaging in any of these activities constitutes a material breach of these Terms and may result in immediate Account suspension, forfeiture of balances, and reporting to relevant authorities:

• Using automated software, bots, scripts, or any other form of artificial intelligence to place bets, access the Platform, or gain an unfair advantage.
• Exploiting software bugs, technical errors, or pricing mistakes to generate profit. Any winnings derived from such exploitation are void.
• Engaging in money laundering, fraud, or any other illegal financial activity through the Platform.
• Colluding with other players or third parties to manipulate game outcomes, arbitrage betting markets, or collectively abuse bonus offers.
• Creating or operating multiple Accounts (multi-accounting).
• Providing false identity information during registration or KYC verification.
• Allowing any third party to access or operate your Account, including family members, agents, or business associates.
• Attempting to charge back, reverse, or dispute legitimate deposits made to the Platform through your bank or payment provider.
• Accessing the Platform from a Prohibited Jurisdiction using a VPN, proxy, or other means of masking your true location.

zuma76 is committed to promoting responsible gambling practices across all player segments. We provide a suite of self-management tools that allow Players to maintain control over their gaming activity. These tools are available free of charge to all registered Members and can be activated by contacting our support team at [email protected] or through your Account settings.

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts to control your spending.
• Session Time Limits: Receive automatic session-end notifications or enforced logouts after a specified period of play.
• Loss Limits: Define a maximum amount you are willing to lose over a given time period.
• Reality Checks: Configure periodic on-screen reminders showing your net session result and time spent playing.
• Self-Exclusion: Request a temporary break (minimum 30 days) or permanent self-exclusion from the Platform. During a self-exclusion period, your Account will be suspended and you will not receive promotional communications.
• Cool-Off Period: Take a short break of 24 hours, 48 hours, or 7 days without closing your Account permanently.

For comprehensive guidance on responsible gaming, self-exclusion procedures, and support resources, please visit our dedicated Responsible Gaming page. If you believe gambling is causing harm to yourself or someone close to you, we strongly encourage you to seek professional support immediately.

All content on the zuma76 Platform — including but not limited to the zuma76 brand name and logo, website design and layout, text, graphics, game interfaces, software, databases, and compiled data — is the exclusive property of zuma76 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, non-commercial entertainment purposes only. This licence does not permit you to:

• Copy, reproduce, modify, distribute, or publicly display any content from the Platform without our prior written consent.
• Use the zuma76 brand name, logo, or any associated trademarks in any manner that suggests endorsement, affiliation, or partnership without explicit written authorisation.
• Reverse engineer, decompile, or otherwise attempt to extract the source code of any software forming part of the Platform.
• Frame or mirror any portion of the Platform on any third-party website without prior written permission.

Any unauthorised use of Platform content will result in termination of your access licence and may give rise to legal claims against you for intellectual property infringement.

To the maximum extent permitted by applicable law, zuma76 shall not be liable to you for any of the following, whether arising in contract, tort (including negligence), or otherwise:

• Any loss of profits, revenue, data, business, or goodwill arising from your use of, or inability to use, the Platform.
• Any indirect, incidental, special, consequential, or punitive damages, even if we have been advised of the possibility of such damages.
• Any interruption, suspension, or discontinuation of the Platform or any feature thereof, whether planned or unplanned.
• Any loss or damage arising from the actions of third-party payment providers, including processing delays, failed transactions, or bank system outages.
• Any technical errors, data corruption, or inaccuracies in game results attributable to third-party game software providers.
• Any loss arising from your failure to comply with these Terms & Conditions, including failure to complete KYC verification in a timely manner.

Where liability cannot be fully excluded under applicable law, our aggregate liability to you for any single claim shall not exceed the total amount deposited by you into your Account in the thirty (30) days immediately preceding the event giving rise to the claim.

zuma76 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, we will notify registered Members via email to their registered address and/or by displaying a prominent notice on the Platform for a period of no less than seven (7) days prior to the changes taking effect.

Your continued use of the Platform following the effective date of any amended Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must cease using the Platform and may request Account closure by contacting [email protected].

It is your responsibility to review these Terms periodically. The date of the most recent revision is displayed at the top of this page. Archived versions of previous Terms are available upon written request to our compliance team.

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the jurisdiction in which zuma76 holds its operating licence.

Any dispute arising between you and zuma76 that cannot be resolved informally through our customer support team shall be submitted to binding arbitration in accordance with the arbitration rules of the relevant licensing jurisdiction. The arbitration shall be conducted in English. The arbitrator's decision shall be final and binding on both parties.

Nothing in this clause shall prevent zuma76 from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction to protect its intellectual property rights or to prevent actual or threatened breach of security or fraud.

If you have any questions, concerns, or disputes regarding these Terms & Conditions, or if you wish to exercise any of your rights as a registered Member (including account closure, self-exclusion, or data access requests), please contact the zuma76 support team through any of the following channels:

• Email: [email protected] (response within 4–12 hours)
• Live Chat: Available 24/7 via the live chat widget on the Platform homepage
• WhatsApp: Available 08:00–24:00 WIB — contact details provided upon Account registration

When contacting us regarding a specific Account issue, please include your registered username and email address to allow our team to locate your Account promptly. For KYC document submissions, our support team will provide a secure upload link upon request — please do not send identity documents via standard email without encryption.

These Terms & Conditions were last reviewed and updated on 1 January 2026. They supersede all previous versions of the zuma76 Terms & Conditions.